May 30, 2018

How to Use TransUnion CRB

TransUnion CRB Image

The TransUnion CRB services can be accessed through the SMS number 21272, TranUnion Nipashe app and also the TransUnion website.

If you choose to register with the TransUnion CRB then the following are the steps you take;

Register with TransUnion

Send your full names as they appear in your National ID card to 21272

Enter your ID number

Choose CC (Meaning Credit Status)

You will then receive your CRB status through an SMS. Good will indicate a positive status while default will mean a negative status indicating that you have been blacklisted.

You are entitled to one free credit report per year. To get more than one report you pay Kshs.650 to pay bill number 212121 and the account number should be your ID number.

For a clearance certificate you pay Kshs.2200 to pay bill number 212121 and enter your ID number as the account number. To receive your clearance certificate, you will be required to register on TransUnion website using your email address. After paying claim your certificate by sending your Mpesa message to

CreditInfo CRB

CreditInfo works on information received through emails. Much like the one befor in CreditInfo you are entitled to a free credit report per year. To get more than one credit report you have to pay Kshs.350. For monitoring your credit report and keeping up to date with all the changes and updates that happen to your credit history then there is a charge fee of Kshs.600 per year as an introductory offer. This means that every time information is changed or sent to them in regards to your credit status then you receive an email from them notifying you of the change or of the new information registered about you.

To register and access CRB services from creditInfo, follow the links below and get to know more about them.

Before making any actions on credit market, it is very important that you know your credit history. Use any of the institutions mentioned earlier to check your credit information and make a point of understanding how they might look to lenders. This gives you a chance to borrow within you limits and avoid your loan applications being rejected.

6 Comments on “How to Use TransUnion CRB

November 10, 2019 at 8:49 am

Необходима помощь юриста?
как взыскать услуги представителя

Введите вопрос в форме и получите незамедлительную помощь!
Отвечаем без выходных 24/7
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У нас работают специалисты во всех областях права
дтп несколько участников

Инвестиции в IPO американских компаний со средней доходностью 40% за сделку

December 31, 2018 at 3:34 pm

I Havent received my CRB Certificate

r w4r
January 14, 2019 at 3:33 pm

You failed, need to go for a resit

Naimah Nyawanda
November 16, 2018 at 10:53 pm

I was too to call you and give you the below number #204537 so that I can be cleared but I’ve not been able to get any contact so that I can call directly.

Anne Singoei
November 14, 2018 at 12:12 pm

I registered by account with a wrong email how can i reset my mail and I have already paid .I registered my mail as instead of

Elizabeth Wanjiku Kamande
November 7, 2018 at 11:06 pm

Hello Trans Union

I just wish to confirm – that before you list an individual as being in default of a loan
You will put them through a process – am I correct?
Kindly let me know – otherwise there are numerous messages that individuals have been listed


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