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February 1, 2024

Mobile Loans offered by Safaricom

1.Fuliza
Fuliza is an on-going overdraft service available for Safaricom’s M-PESA customers for them to be able to complete their M-PESA transactions even when they do not have enough funds in their M-PESA account. For you to be able to enjoy Fuliza M-PESA services you need to be registered on M-PESA with an active Safaricom M-PESA line. You will need to choose to opt into the Fuliza service to enjoy the service.
Eligibility
You need to be an M-PESA customer registered using your national ID/Kenyan passport/Military ID and you can easily activate Fuliza but not everyone is eligible for a loan limit upon activation.
If your M-PESA account has been registered using Foreign passport you then cannot successfully opt-in to Fuliza.
Upon opting in, you will be given a limit that defines the maximum amount of overdraft you can access.
How to OPT in to FULIZA
Dial *334#
Select Loans and Savings and then Select FULIZA
OPT in
What is great about FULIZA
You can easily request for Fuliza as many times as you want as long as it is within your allocated limit.
You will be able to Send Money to both registered and unregistered customers even without having enough money in your account.
You can pay even using Lipa Na M-PESA both Buy goods and Paybill number.
You can also Buy airtime for yourself and other via the USSD or the M-PESA APP
Fuliza limit
Fuliza limit is given upon activation by you, who has been active on the network for at least 6 Months based on your line’s activity.
To grow your Fuliza limit, you need to continue using Safaricom and M-PESA services and ensure you repay your Fuliza loan facility on time by frequently toping up your M-PESA account.
Beware that if you have been on Safaricom network for less than 6 months you will have a ZERO LIMIT.
Note: Fuliza limit can change (upwards or downwards) depending on your usage and timely repayment of the facility.
Fuliza Charges
You will be charged a one off 1% access fee and then a daily maintenance fee is applied the next day at midnight or 00.00 hrs.
You will also be charged 20% excise duty on the accessible fee. That means as a person who uses Fuliza and repays before the next day at 00.00hrs you will only pay the access fee and a maintenance on the outstanding amount.

2.Mshwari
M-Shwari is a savings and loan service that enables you as an M-PESA customer to;
Save as little as Kshs. 1, and access credit from Kshs. 1,000.
Earn interest of up to 6.3% p.a. on your savings balance.
Save for a fixed period of time
Access loans instantly, credited to your M-PESA account from a minimum of Kshs. 1,000 and up to Kshs. 1million and the account is charged at 9% Being Loan Fees of 7.5% and 1.5% Excise Duty. Excise duty is deducted from the loan amount that is sent to M-PESA
How you qualify for a loan
Be an active M-PESA subscriber for at least 6 months
Save on M-Shwari as much as you can
Actively make sure you use other Safaricom services such as voice, data and M-PESA.
What should I expect when I borrow?
Access of loan limits from as low as Ksh.100 and up to Ksh. 50,000.
Enjoy a month as the repayment period.
Loan repayment can be made either via M-PESA, or from the M-Shwari account.
How does it work?
Go to the M-PESA menu.
Select Loans and Savings.
Select M-Shwari.
Select Loan.
Request Loan.
Enter amount.
Enter your M-PESA PIN number
Your loan amount will be sent to your M-PESA Account. The loan amount you will pay will be inclusive of the facility fee.

3.KCB Mpesa Loans
KCB M-PESA is a loans and savings product that is exclusively offered by KCB Bank Kenya Ltd to Safaricom M-PESA customers.
Questions regarding the loans available from KCB bank to the Safaricom Users
1.What are the requirements to have a KCB M-PESA account?
Just be a registered and active Safaricom M-PESA customer.
2.How do I deposit or withdraw money into or out of the KCB M-PESA Account?
Money in and out of the KCB M-PESA Account is done through M-PESA.
How to deposit money from M-PESA
Go to the KCB M-PESA menu.
Select Deposit from M-PESA.
Enter the amount.
Enter your M-PESA PIN number.
Confirm you want to deposit.
Your M-PESA will be deducted, and your KCB M-PESA Account credited with the amount
How to withdraw money to M-PESA
Go to the KCB M-PESA menu.
Select Withdraw to M-PESA.
Enter the amount.
Enter M-PESA PIN number.
Confirm you want to withdraw.
Your KCB M-PESA Account will be deducted, and your M-PESA Account credited with the amount
3.How do I check my KCB M-PESA account balance?
Go to the KCB M-PESA menu
Select My Account
You can either check your account balance or request for a Mini Statement.
4.How do I check my KCB M-PESA loan limit?
Go to the M-PESA menu
Select Loans and Savings
Select KCB M-PESA
Select Loan
Select Check Loan Limit.
5.What is the fee charged on a KCB M-PESA loan?
The cost for the one-month loan is 8.93%.
6.How do I borrow a KCB M-PESA loan?
Go to M-PESA menu
Select Loans and Savings
Select KCB M-PESA
Select Request Loan
Enter Amount & follow instructions to complete
7.How do I pay my KCB M-PESA loan?
Using the Safaricom Toolkit
Go to M-PESA menu
Select Loans and Savings
Select KCB M-PESA
Select Pay Loan
Select to pay from M-PESA or from your KCB M-PESA Account
Enter amount & follow instructions to complete.
Using the M-PESA Paybill 522559
Go to M-PESA menu
Select Lipa na M-PESA
Select Paybill & Enter Business & enter 522559 as the Business Number
Select Account no. & enter “your ID number e.g. 12345678’’
Enter amount & follow the instructions to complete
8.I cannot access a KCB M-PESA loan. What are some of the reasons for this?
You have been listed with the Credit Reference Bureau.
You already have an existing KCB M-PESA loan.
You have a low credit rating.
Late repayment of a previous loan thus you have been blacklisted.
9.How do I grow my loan limit?
Increase activity on your KCB M-PESA account by moving money in and out of your account.
Increase savings on your KCB M-PESA account.
Increase usage of M-PESA services.
Early and promptly repaying your KCB M-PESA loans

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